Delivery and Returns
Simple, Speedy & Letterbox-Friendly Delivery
Thank you for choosing Ceylon Teabox! We strive to get your exquisite loose-leaf tea from our estate to your doorstep as quickly and smoothly as possible.
Our Delivery Partner
We are proud to use Royal Mail as our main delivery partner for all orders.
UK Delivery Options
- UK Standard Delivery: FREE on all orders over £30.Orders under £30: £1.99
- UK Next-Day Delivery: £4.99 (Order by 1 pm)
Never Miss a Delivery!
For your convenience, all our packages are designed to be letterbox-friendly, so you won’t need to wait in or make a trip to the post office.
Order Processing
We ship orders the same day if placed before our 1 pm cut-off time (Monday-Friday). Orders placed after 3pm or on weekends will be dispatched the next working day.
International Delivery
We are delighted to offer worldwide delivery via Royal Mail International. Delivery times are estimates and will depend on your geographical location.
- Europe: 4-7 working days
- USA & Canada: 7-14 working days
- Asia: 7-14 working days
- Australia & New Zealand: 7-14 working days
International shipping costs are calculated at checkout based on your delivery address.
Have a question? Please visit our [Contact Us] page – we’re always happy to help
Our Promise: No-Quibble Returns
We stand behind our tea and want you to love it. If you're not completely satisfied, we make it easy.
- Not Happy? Let us know. We offer no-quibble returns, replacements, and refunds.
- What to Do? Simply send us an email at sales@ceylonteabox.com.
- We'll Help: Our team will guide you through the simple next steps.
FAQ's
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We offer UK Standard Delivery (free on orders over £30) and Next-Day Delivery. All UK packages are letterbox-friendly.
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Yes, we ship worldwide via Royal Mail. Delivery times are estimates: Europe (4-7 days), USA & Asia (7-14 days), Australia (7-14 days).
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We offer a genuine, no-quibble returns policy. If you're not happy with your purchase, you can request a return, replacement, or refund.
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Simply email us at sales@ceylonteabox.comand our team will guide you through the simple process.
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We ship orders the same day if you order before 1 pm, Monday to Friday.
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Yes! Our parcels are designed to fit through a standard letterbox, so you’ll never miss a delivery.
